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Hospital Hospitality House of Saginaw

Helping a Nonprofit Extend Its Hospitality Beyond the Front Door

Services
Branding, Development, Website Design
Industry
Non-profit
Platform
Website

Hospital Hospitality House of Saginaw is a nonprofit that provides lodging and care to families, caregivers and patients receiving treatment away from home.

Challenge

For guests navigating emotional moments, every interaction matters. HHH needed a website that could serve as a steady, welcoming guide that offers clarity, warmth and easy access to resources for both families and supporters.

Goals

  • Design a comforting, easy-to-use website that reflects the heart of the organization
  • Help visitors quickly find lodging details, service info, and ways to connect
  • Strengthen storytelling for donors, volunteers, and partners
  • Create a responsive platform accessible from hospital rooms or waiting areas
  • Increase visibility to reach more families in need
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Process

Discover

Brainstorming Initial Research Stakeholder Interviews Competitive Analysis Road Map User Interviews

User Research

Solution Architecture Functional & Non-Functional Specifications Performance Criteria Infrastructure Cost Analysis Heuristic Design Test Planning

Plan & Design

API Design Database Modeling Front-end Development Back-end Development Unit testing

Development Sprint

Manual Testing Client Feedback Stress Testing

Test

System Updates Code Maintenance Website Updates
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Tech Stack & Tools

Design Figma
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Development WordPress
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Features

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Responsive Design

Accessible from any device, giving guests the ability to connect from anywhere.

Clear Information Architecture

Carefully structured content that helps users find the right info quickly.

Interactive Timeline

Gives users a visual walkthrough of the organization’s history and milestones.

Helping Nonprofits Connect, Communicate & Grow

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